BDV is a Proud Member of the Vintage Fashion Guild  

 
PAYMENT OPTIONS:

Simply click "Buy Now" to add an item to your cart, then follow the directions. You can choose to pay with your credit card or through PayPal. All payments are 100% secure. We do not see or retain your credit card information. If you prefer, you can pay by personal check in U.S. funds, but please contact us first. We can also take your credit card payment over the phone. Contact us for assistance.
 

LAYAWAY:

Need a bit of time to pay? Yes, we will do layaway! All layaway items are final sale. Partial payments are non-refundable. Contact us for complete terms. 

RETURN POLICY:

We stand behind our products and want you to be happy. In the unlikely event that we miss something major (such as a flaw that affects wearability) or send you the wrong item, we will fix the problem immediately, at our expense.

Most of our items may be returned. Exceptions will be clearly stated within the item's individual listing. Discounted and layaway items are always final sale.

If you are not thrilled with your purchase, or have any questions or concerns, please get in touch with us immediately. You are responsible for return shipping costs. Please ship back your item within 3 days, using any carrier you choose. It would be wise to insure the package against loss or theft. As soon as we've received the item in the same condition it was sent, we will issue your refund, less our original shipping/insurance cost and any re-laundering costs, where necessary (receipts available upon request).

To avoid disappointment, please take the time to read the item description carefully. Visit our FITTING ROOM so you understand what the numbers mean. Know your current body measurements or those of a similar item that fits you well. And of course, ask as many questions as you need to before you buy. We are happy to help.

Remember, if a garment's size is off by just a bit, you can probably have it altered to fit perfectly, for a reasonable price. We'll recheck or take additional measurements, or check seam allowances for you. Just ask!

Finally, keep in mind that vintage clothes have former lives. Even those described as near-perfect, or with their original tags still attached, are subject to the effects of time. If you are looking for brand new, then vintage is probably not for you. But if you appreciate the incomparable style, quality, and history inherent to vintage, then buy with confidence! Authentic vintage is recycling at its most fashionable.

Please note that all layaway items are final sale, and that partial payments are non-refundable. Contact us with questions or concerns.

ABOUT OUR PHOTOS:

We strive to present each item precisely as it looks in person. We never conceal flaws or cover imperfections. In fact, we photograph them to help you determine if they are something you can live with.

Garments are clipped to the mannequin or dress form when necessary to show ideal fit. Unless you are 6 feet tall like Lola, or perfectly smooth and armless like Cecilia, clothes will probably fit you a bit differently. Please refer to the individual garment measurements provided in each listing and visit the FITTING ROOM for help.

Colors can be difficult to capture perfectly in photographs and every monitor has slight color variations. This is why we provide a written description of the color, when necessary, and point out which photo comes closest to reality.



HOW WE CLEAN OUR ITEMS:

With rare exceptions, our items come to you freshly laundered. Hand washing is done using the mildest cleansers possible. When necessary, age-related stains are removed with Vintage Textile Soak prior to gentle hand washing. Machine washing is done using unscented, dye-free detergent only. All items are line or flat dried (unless the manufacturers specifally recommends tumbling). Dry-cleaning is done professionally at any of several qualified outlets. All dry-cleaning tags, pins, hangers, paper, and plastic are removed immediately to avoid compromising fabrics. Dry-cleaning receipts are retained and copies available upon request.

Once in our care, items are stored in a smoke-free, climate-controlled environment. Our stock room is pet-free.

Although we package our items carefully to minimize wrinkling, a quick steaming or ironing may be required.

ABOUT SHIPPING:

Better Dresses Vintage ships via USPS. All domestic orders ship free of charge. 

We cover the cost to insure all domestic purchases over $50, and all international shipments, for their full value (item price plus shipping). Note that the insurance carrier will require the buyer to make a claim for reimbursement in case of loss or damage. All packages are marked as merchandise and all taxes are the responsibility of the buyer.

Please be aware that your country may charge V.A.T. (tax based on an item's value) on merchandise sent from abroad. Will we not, under any circumstances, misrepresent our transactions or falsify customs forms. Please don't ask us to. We have no control over what taxes are levied by foreign governments. They are the sole responsibility of the buyer.

Per individual request, we will ship via alternate carriers and methods. If you need something right away, we will do whatever we can to ensure you receive it in time. Please contact us if you have any questions or concerns.

Click here to see a world map showing all the places we've shipped our items, so far!
 

PRIVACY POLICY:
 
Better Dresses Vintage respects your privacy. We will never share your personal information with anyone, for any reason.

Come Visit Our Sister Site

© 2011-2014 Better Dresses Vintage
Developed by: SDJ
Ecommerce Software by Shopify

    payment